To be honest mate I expected nothing less. They are really good people and will bend over backwards if there are any issues. They are also an advantage regarding prices. Yes, one could go to a more expensive lab but what is the point? If the customer is happy/more than happy with the prints you supply via photobox then why go to a more expensive lab and eat into any profit? bad business. The day that punters start to turn up their noses at prints is the day I will re-consider another printer. If it 'aint broke...why fix it ?