Hey Paul
I have used them with a previous studio, the only thing that was tiresome were the clients constantly wanting to change things!!
V good quality product and def is striking as a wedding. I got married myself in january and we are going to have one but haven't quite gotten round to doing it yet...something which my wife reminds me now and again when i'm playing with my landscape images.....
never really had any grumbles, forms very easy. also, once you are listed with them anyone searching their site for a photographer you get notified by email should you wish to contact them..or you used to anyway...
There are a few more companies doing the rounds but they are still the best although they have worked had to make their prices compete better..